A direct line.
A clearer next step.
Choose the address that matches your question. You can email us without a GrowPilot account, or open a support conversation in your workspace.
Please send only the details needed to understand the issue. Never include passwords, sign-in codes, API keys, full payment-card numbers, or wallet recovery phrases. Redact sensitive information in screenshots.
Customer support
Questions about your account, workspace, or connected accounts. Include the page and a short description of what happened.
support@growze.netBilling
Payment, subscription, cancellation, or refund questions. Include your order reference and account email.
billing@growze.netPrivacy
Questions about personal information or requests for access, correction, or deletion. We may need to verify ownership before making account changes.
privacy@growze.netAbuse reports
Report spam, impersonation, harassment, intellectual-property concerns, or misuse of GrowPilot. Include relevant links and the approximate time.
abuse@growze.netSecurity
Report a potential vulnerability privately with steps to reproduce and its likely impact. Use your own test account and avoid accessing other users’ data.
security@growze.netGeneral enquiries
Product, partnership, or other business enquiries.
hello@growze.netThese are GrowPilot’s designated contact addresses. Email conversations and workspace support tickets are currently separate. If an email is returned or you do not receive a reply, use workspace support. Response time depends on the nature of the request; no instant or around-the-clock response is promised.